Committed to High Quality Supplements…in Her Own Words
by Lynda Hammons, Vice President of Quality Assurance and Regulatory Affairs
At a gathering of Managers in Las Vegas, Lynda Hammons, Vice
President of Quality Assurance and Regulatory Affairs, gave a presentation where
she drove home the point that quality has always been and will always be central
to Nature’s Sunshine Products. What follows are her words.
Nature’s Sunshine provides a level of high-quality supplements that is second
to none. We guarantee this high-quality with every bottle of supplements that we
sell. It’s important to us that you consistently get the best results with
Nature’s Sunshine products.
For that reason, you can be assured that we will always be committed to
high-quality and excellence. Over a thousand companies produce or manufacture
dietary supplements in the United States today. More than 85% of the
brands on the market are made by small, contract manufacturers. They put pretty
labels on bottles and sell them to big box stores, warehouse clubs and other
companies that sell—but do not make or test—their own products. These sellers
are not responsible for the quality of those supplements. As a result, a lot of
poor-quality products are on the market.
Doing it Right, Ourselves
At Nature’s Sunshine, we design and manufacture our own products made with
high-quality ingredients. We have complete control over the level of quality
we provide. We know what we put into every bottle. There is a huge gap between
bad supplements and good supplements. And there is a big gap between the good
supplements and Nature’s Sunshine’s highest quality supplements.
High-quality supplements are not an accident. It doesn’t just happen!
Nature’s Sunshine spends millions of dollars every year plus a lot of time,
effort and expertise, assuring that we offer the highest quality supplements on
the market. I have never been asked to cut costs. We have the funding for
testing because we need to
test to ensure that we can use high-quality ingredients to make the best
Sometimes quality can mean the difference between life and death for a
supplement company. Many of our distributors found Nature’s Sunshine because of
a critical health issue. I am a cancer survivor of eight years, and I fully
believe that I would not be here today if it weren’t for premium, high-quality
Nature’s Sunshine products and supplements. In my case, it was the difference
between life and death.
Uncompromising Commitment to High-quality
NSP was built on a level of quality and that will not change. High-quality is
built into the entire process, from the fields where our ingredients are grown,
through the harvesting, cleaning, processing, to the moment the product goes out
the door. It requires
testing, testing and more testing.
I have been with Nature’s Sunshine for 18 years, and I have never
once been asked to compromise our high quality. No one has ever said, “We don’t
want to have this product go on backorder. Can you just accept a little dirt?” I
have never been asked to do that. That is my commitment to you—we will NOT
compromise on quality!
I give you my personal commitment and the commitment of everyone at Spanish
Fork, of everyone at the Home Office: we will continue to provide you with the
highest quality supplements in the world. We are likewise committed to providing
you the very best customer service. Believe me, with my health issues, I know
how important it is to have the highest quality supplements.
are very proud of our facility, and we invite everybody to see it. If you
haven’t been here recently, please come back. Reacquaint yourself with the
facility so you can tell everyone about it.
We are open for tours Monday–Friday.
If you’re coming to Utah for vacation or business, please schedule a tour.
personal guide will show you our state-of-the-art equipment, where your products
and supplements are made and where they’re tested. We look forward to seeing