Accessibility Statement

Nature’s Sunshine Products is a leading health and wellness company specializing in high-quality herbal supplements, vitamins, and natural health products. Founded in 1972, NSP is dedicated to helping people achieve better health through nature-based solutions backed by quality and innovation.

Customers are able to use this website to purchase products, see and track orders, update account information, and more.

Commitment to Accessibility

Nature’s Sunshine is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to provide an inclusive and user-friendly experience for everyone, regardless of ability, and we are continuously working to improve the accessibility and usability of our website.
This commitment reflects our belief that accessibility is essential to delivering a high-quality experience for all customers and partners.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which define best practices for making web content more accessible to people with a wide range of disabilities. These guidelines address accessibility needs, including:

Visual (low vision, blindness)
Hearing (deafness or hearing loss)
Motor (limited mobility)
Cognitive and learning differences

Measures to Support Accessibility

To support accessibility, Nature’s Sunshine takes the following measures:

Incorporating accessibility into our design, development, and content processes
Conducting periodic audits, and testing using automated tools and manual evaluation
Training internal teams on accessibility best practices for accessibility
Continuously improving navigation, color contrast, and semantic structure
Using accessible technologies such as HTML, CSS, JavaScript, and ARIA where appropriate

These actions align with recommended organizational practices for accessibility improvement.

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Known Limitations

Despite our best efforts, some accessibility limitations may exist, including:

Certain legacy content or PDFs that may not be fully accessible
Occasional issues with color contrast or text scaling on specific components
Third-party integrations or tools that may not fully meet accessibility standards

We are actively working to resolve these issues and prioritize improvements based on user impact.

Assistive Technology & Compatibility

The site is designed to be compatible with modern browsers and commonly used assistive technologies, including:

Screen readers
Keyboard navigation
Browser zoom and responsive layouts

Accessibility relies on standard web technologies such as:

HTML
CSS
JavaScript
WAI-ARIA

Feedback and Assistance

We welcome your feedback on the accessibility of NatureSunshine.com. If you encounter any barriers or need assistance, please contact us:

Email Address: support@natr.com
Phone: (800) 223-8225
Address:
Nature’s Sunshine Products, Inc.
Attn: Legal Department, Accessibility
2901 W. Bluegrass Blvd., Suite 100
Lehi, Utah 84043

When reporting an issue, please include:

The page URL
A description of the issue
The assistive technology used (if applicable)

Providing a feedback mechanism is a key best practice and ensures users can report barriers and receive support.

Ongoing Improvement

Accessibility is an ongoing effort at Nature’s Sunshine. We are continuously evaluating our website and working to improve accessibility through:

Regular testing and audits Regular testing and audits (this is repeated from above. See Measures to Support Accessibility.)
Enhancements based on user feedback
Updates aligned with evolving accessibility standards

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