Subscribe & Thrive

The Basics

What Is Subscribe & Thrive?

A convenient way to receive your favorite products automatically on a schedule you choose.

Why Should I Subscribe Instead Of Buying One-time?

Subscriptions offer convenience, consistent deliveries, and additional savings—so you never run out of your favorite products.

Is There A Cost To Join?

No, there is no fee to subscribe.

Is There A Minimum Order Amount Required?

No, there is no minimum order amount required.

Will I Be Notified Before Each Shipment?

Yes, you’ll receive an email before every scheduled shipment, so you can review or update your order before it processes.

 

Getting Started

How Do I Start A Subscription?

Select the Subscribe & Thrive option on a product page and choose your preferred delivery frequency before adding it to your cart.

Which Products Are Available For Subscribe And Thrive?

Most Nature's Sunshine's 450+ supplements are available for subscription. Simply look for the Subscribe & Thrive option on the product page. If you don't see it on a specific product, that item may not be eligible — but the selection is broad.

Is There A Limit To How Many Products I Can Add To Subscribe And Thrive?

No, you can add as many products as you’d like.

Discounts & Shipping

What Discount Do I Get With Subscribe And Thrive?

Every recurring Subscribe & Thrive shipment ships at 25% off MSRP— automatically no code needed.

How Does Free Shipping Work?

All Subscribe & Thrive orders over $49 ship for free. This applies to every recurring shipment automatically. Orders to Alaska and Hawaii receive 50% off the standard shipping rate.

Managing Your Subscription

How Do I Update My Subscription?

Log in to your account and select “Subscribe & Thrive” from the account menu to manage your subscription.

Can I Change My Products?

Yes, you can add, remove, or pause items at any time.

What’s The Difference Between Skipping, Pausing, And Canceling?

Good to know the distinction — they're three different levels of flexibility:

Subscribe & Thrive order actions

Action	What It Does
Skip	Skips products for your next shipment only. Your subscription resumes automatically the following cycle. Use this when you're well-stocked and just need one month off.
Pause	Puts your subscription on hold indefinitely. Nothing ships until you manually resume it. Use this when your timeline is uncertain.
Cancel	Ends your subscription entirely. You can always re-subscribe to any product at any time.

How Do I Skip A Shipment?

You can't skip an entire order, but you can skip individual products for the month. To do this, go to the Subscribe & Thrive page and select “Skip One Month” for the product.

Billing & Timing

When Will I Be Charged?

You will be charged on the day of the scheduled shipment.

Can I Change My Billing Date?

Yes, updates can be made within your subscription by clicking on “Change Shipping Date”

When Can I Make Changes To My Subscription?

Changes must be made 48 to 72 before your scheduled shipment date. Changes cannot be made on the day of shipment. This includes:

• Skipping products
• Adding or removing items
• Updating your shipping date, address, payment method

What Happens If My Payment Fails?

We’ll notify you by email so you can update your payment information. Your order will not ship until payment is successfully processed.

Flexibility

Can I Pause Or Cancel My Subscription?

Yes, you can pause or cancel your subscription at any time.

How Do I Cancel My Subscription?

We'd hate to see you go — but we make it simple if you do. Log in to your account, navigate to Subscribe & Thrive, and select Cancel Subscription. You can cancel at any time, and there are no fees or penalties for doing so. If you're canceling because you have too much product on hand, consider the Skip or Pause options instead — they'll hold your spot and save you the trouble of re-subscribing later.

What If I Want To Change My Delivery Frequency?

Your schedule, your rules. You can change how often your products ship — every 30, 60, 90 days or more.

Is There A Limit To How Many Subscribe & Thrive Orders Can Be Processed Each Month?

Yes, only one Subscribe & Thrive order can be processed per month.